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Strategic Account Manager Professional Training and Coaching - Bangalore

3.00 to 6.00 Years   Bangalore   27 Apr, 2023
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryManagement Consulting / Strategy
Functional AreaTraining & Development
EmploymentTypeFull-time

Job Description

    Dear Candidate,Greeting of the day!
          • Role type: Individual ContributorPurpose of the Job Role:Overall responsibility of a Strategic Account Manager is to acquire new business in content development, training and coaching services and psychometric services.The major responsibilities include Account Management, Client Acquisition, Revenue Generation and Project Management.The role of a Senior Account Manager is client-facing and would involve continuous interactions with both internal and external stakeholders.Job Responsibilities: Developing and maintaining excellent knowledge and understanding of companys business, offerings, competitors, and industry Conduct thorough research about the account and create strategic plans grow client relationships and business within those accounts Identifying new business opportunities and avenues to grow the business Understanding client requirement, conducting thorough need analysis, following up on leads and winning opportunities with clients. Take a consultative selling approach when engaging with clients to understand their organization, team and individual level performance and process issues Work with the pre-sales team to ensure winning proposals are created that is aligned with client expectations and needs Retaining clients and building strong, trusting relationships Providing superior customer service and ensuring client satisfaction Communicating and coordinating with internal teams to deliver solutions Suggesting improvement and proposing new tools and processes based on industry best practices to ensure quality service to the client Achieve agreed quarterly sales targets Continuous update of the Zoho CRM with client details and opportunity status Represent the organization in client meetings, events, conferences etc. Acquire, develop and deliver business volume that is decided based on experience, seniority and market size.o New client acquisition and sustaining existing client relationships through meetings and follow ups.o Generate revenue and drive to meet sales targetso Retaining clients and building strong, trusting relationshipso Co-ordinate with the delivery team to ensure smooth end-to-end delivery of projects by planning and delivering client projects with the delivery team
          • Key Skills: Key Skills:
          • Good English communication skills both oral and written. Ability and desire to talk to people on calls and sell. Networking skills. Excellent interpersonal and problem-solving skills. Resilience, ability to handle rejection and stress in soliciting customers. A positive, confident, and determined approach. The capability to flourish in a competitive environment. The candidate must also be highly organized and planned along with being solution oriented.Mandatory: Experience with business development, sales, or account management. E-learning/ E-commerce/ Hospitality/ Insurance any service industry where he/she deals with HR/CEO/Director of the companiesIndustry: E-learning/ E-commerce/ Hospitality/ Insurance any service industry where he/she deals with HR/CEO/Director of the companiesGender: OpenExperience: 3-6 years. Experience in managing large account portfolios preferred.Job Location: Bannerghatta Main Rd, BangaloreReporting to: Business HeadWorking Days: Mon to Fri 9 AM 6 PM (IST)Qualification: Graduate with any specializationNotice Period: Immediate to 30 DaysRelocation candidates: No
    RegardsTeam HR

Keyskills :
portfolioaccount managementmanagerstrategic

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