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SUS Specialist

3.00 to 7.00 Years   Bangalore   30 Dec, 2021
Nokia Solutions and Networks India Pvt Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

  • Perform and monitor Software Upgrade for Nokia IMS-VOLTE/ SDM / DN products, Involve in functional and node testing, delivery of status /event reports as per service level agreement
Key Tasks & Responsibilities
  • E2E Upgrade planning including effort estimation, risk assessment, SoR segregation, etc.
  • Use of upgrade tools and perform pre-post check on the nodes as per the latest release.
  • Prepare and Execution of software upgrade MOPs as per customer specifications.
  • Involve in remote Software Release/Change delivery/Firmware/ patch Upgrade activities.
  • Involve in troubleshooting of issues raised after the upgrade.
  • Alarms analysis, escalation handling, troubleshooting, mitigating service outages and ensure network availability.
  • Co-ordination with various teams, i.e. NPO, Nokia Region, TS, R&D, Customer
  • Must ensure smooth upgrade execution without any manual errors
  • Involve in post upgrade testing support as a part of first office application (FOA)
  • Must ensure strict adherence to process compliance as per the defined scope
  • Ensure on time deliverables to avoid customer escalations
Knowledge and Experience
  • Engineer graduated in Telecommunications, IT or Electronic Engineering.
  • Should possess excellent communication skills
  • Should have 7 to 11 yrs of core telecom experience with minimum 3 yrs of excellent experience in either of Nokia IMS/SDM/DN nodes
  • understanding of Mobile Networks (GMS, UMTS, LTE) and IP Networks
  • Good Knowledge of LTE and IMS call flows
  • Understanding of Cloud/Virtualization concepts (Hypervisor and container)
  • Scripting knowledge (Shell, Python etc)
  • Hardware knowledge of HP & ATCA
  • Good Knowledge of Linux OS
  • 24/7 working environment experience
  • Good troubleshooting skills and ability to work under pressure
  • Willingness to do domestic and international travel as per business needs
  • IMS/VOLTE Profile: Deep knowledge of Nokia IMS Architecture and functionality of its products such as CFX-5000, Open TAS, Nokia TAS, iNUM, knowledge of sip and diameter protocols, wireshark trace analysis
  • SDM Profile: Deep knowledge of SDM Network and functionality of products such as Nokia NT HLR, One-NDS, One-EIR, One-MNP, CMS 8200 HSS, UDM, SDL. Should be familiar with SDM, HLR call flows & KPI s
  • DN Profile: Good knowledge of Nokia DN products such as SBC, AAA, MRF and CSD and their functionality. Basic idea of 5G and its core components.
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Keyskills :
service levelrisk assessmenteffort estimationservice providersprocess complianceoffice applicationworking environmentstatements of work sow

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