Team Leader - Middle Officer, FXMM Operations

Job Description

• Involvement in Project Initiatives / Automation / process Improvement

Business:

• Good understanding of Banking & Financial Industry

Processes:

• Ensure a smooth, timely, accurate and error free Processing of Confirmations for Inter Bank, CLS, and Message Control, Lien and support activities of the Unit / Interbank settlements, Corporate settlements, NDF & Voucher Posting and Load Balancing Settlements
• Should have strong understanding of FX, MM, OTC Derivatives products like Commodity swaps, FX Options, Swaps, NDFs, IRS, Equity and Bonds.
• All authorities and responsibilities listed herein should be carried out strictly in compliance with FMO GBS Delegation of Authority as updated from time to time.
• Ensure involvement of self and team in project and process enhancements.
• To ensure adherence to processes and controls as detailed in the DOI and keep the DOI update to all process changes
• Managing Interbank settlements, Corporate settlements, NDF & Voucher Posting and Load Balancing Settlements
• Continuous improvement in productivity to the standards prescribed for the processes from time to time.
• Upholding the Values of the Group and Company at all times.
• Adhere Zero Tolerance policy

People and Talent:

• Help the unit to promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners
• Overall client satisfaction and meeting service expectations
• Quick turnaround for customer queries & Complaints
• Ensure Zero customer complaints
• Should be a Team player- flexible
• Adhere to the instruction of the Mangers.
• Having frequent discussions with team members to improve their career and People development.
• Actively participate in Sustainability (CSR) initiatives, staff engagement programmes.

Risk Management:

• Ensure 100% compliance at all times to the group s risk management framework as applicable
• Compliance with all applicable Rules/ Regulations of Company and Group Policies
• Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and report all suspicious transactions to the Unit
• Timely escalations and resolutions on confirmation outstanding etc as per Escalation policy

Governance:

• Comply with all the group standards, policies, procedures and guidelines as applicable and values of the Bank at all times
• Adhere to Group Code of Conduct at all times
• In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased

Regulatory & Business Conduct:

• Display exemplary conduct and live by the Group s Values and Code of Conduct
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
• Lead the FMO to achieve the outcomes set out in the Bank s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; the Right Environment
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders:

• FMO handles clients from various financial sectors, representative in group and country.

Other Responsibilities:

• Embed Here for good and Group s brand and values in Financial Market Operations.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Qualifications:Experience:

• 2 - 4 years relevant experience in any Banking operations

Education:

• Degree Bachelor s Degree preference on Commerce & Financial services

Skills:

• Ability to handle stakeholders at Senior Management levels.
• Strong Analytical ability
• Eye for detail and good in numbers
• Excellent communication
• Recognize and manage complexity
• Good People Management skills
• Prioritization and Delegation of activities
• Problem solving / Troubleshooting skills
• Good knowledge in FX Products

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Keyskills :
salescustomer relationsslaqualitycoachingcode of conductrisk management frameworkload balancingrisk managementsenior management