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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
: Planning for upcoming batchesHandling the team (Trainers and Senior Trainers)Responsible for the Team performanceResponsible for quality of the Trainings impartedMentoring and Grooming New Trainers, Team Members and GTT TrainersDesign and maintain various training manuals and work books, with particular emphasis on keeping contentup to date, through liaison with the supervisor. Taking approval for Training Materials from process Heads through GTT members on a semi-annual basisCompile and submit monthly report on training activities and needs on a timely and concise manner. Assist in the delivery of formal induction, Pre-process, Business Overview, Advance Domain and ProcessTrainings for new hiresWorking on Training Reports Weekly, Monthly, Semi Annual and AnnualManage Domain and Custom Examinations and publish periodic reportsPlanning and conducting Periodic Refresher Trainings fora) Domain Refresher Training (Certifications)b) Domain Custom Certification Policy Refresher TrainingInitiative to improve the Training processHandling client visits and presentationsSpecifications (Skills): Excellent written and verbal communication skillsStrong people interaction skillsShould show sufficient flexibility and maturity to handle pressure situationsShould be able to work in a cross-cultural environmentShould be an excellent team playerShould be flexible for Travelling across locations for Training Purpose (whenever it is required)Should have excellent people management skillsShould demonstrate good planning and analytical skillsShould possess strong judgement and decision making skills,
Keyskills :
slacoachingcustomerservicesalespeoplemanagementdesignustomerrelationspeoplemanagementskillsclientvisitstrainingmanualsanalyticalskillsmanagementskillsateliaisonverbalcommunication