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Technical Consultant

1.00 to 2.00 Years   Bangalore   13 Aug, 2019
Diverse Lynx
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

1 to 2 years + relevant exp Technical & Functional Skills & Certifications Hands on experience of configuration and maintenance of Cisco Voice Technology solutions Telephony & Contact Center Technologies and good experience in administration & maintenance of Cisco Voice solution, application & services. knowledge of Voice Telephony(Legacy & IPT) of Cisco , Voice Mails, Contact Center, Unified Communication, Networking, Linux / Windows OS. Hands on experience (Configuration and maintenance) on Cisco Voice Products like :

  • Cisco Call Manager, Cisco unified call Manager, Cisco Unity, Gateways. VoIP products. SRST.
  • Unity Voice Mail
  • Cisco Voice Gateways & IVR ( H.323,MGCP,SIP)
  • Knowledge of CIMC and VMware on UCS server
  • CUCM Basic Configuration such as IP Phone and End User addition etc.
  • UCCX Basic Configuration such as Agent addition in a Team or CSQ, Skill set changes etc.
  • CUCM, UCCX and Gateway Monitoring RTMT
  • Monitoring of devices and report if there is any issue.
  • Daily Checklist as per site requirement.
  • Attending the day to day MAC tickets.
Troubleshooting, analyzing & managing the Minor and Major Incidents, Problem tickets. Positions will require for Technical Consultant in Resident Engineer.,

Keyskills :
salescustomer relations plsqlcontact center voice technologytechnology solutions

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