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Technical Consulting, Associate

3.00 to 4.00 Years   Bangalore   27 Jun, 2019
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

Essential Job Responsibilities:

  • Respond to, investigate and resolve issues involving production applications and systems using documented procedures and solutions.
  • Escalate and/or engage other support groups as needed to meet service targets for resolution quality and timeliness.
  • Accurately and concisely document production support issues for subsequent root cause analysis and operational and management analysis and reporting.
  • Perform routine application and system administration and maintenance tasks on schedule and as needed to meet client expectations for system availability.
  • Validate application and system health after planned maintenance and as needed to meet client expectations for system availability.
  • Performs other duties as required
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.Required Qualifications:Education:Bachelor s degree in technical discipline or post-secondary technical training preferredJob Related Experience:
  • Ability to work under pressure to complete tasks on schedule and with high quality
  • Detail-oriented with ability to execute complex, technical system administration procedures
  • Ability to work non-standard hours as part of 24X7 team
Additional Skills/KnowledgeWeb Tier
  • IIS administration
  • Web browsers, navigation
Application Tier
  • Windows Server applications
Data Tier
  • SQL databases & queries
Infrastructure
  • Windows Server administration
  • Using scripts (BAT, VBscript, Powershell)
  • TCP/IP networking basics
Shifts:Day Shift 10 Hours + 1 lunch hour 4 days in a weekRelevant Experience:
  • 3 to 4 years
,

Keyskills :
rootcauseanalysistechnicaltrainingsystemadministrationtrainingdatabasesmanagementoperationsootcausesupptgroupsproductionsupp24x7rootlunchscriptsanalysisschedulepressurevbscriptbrowsersnetwking

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