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Technical Delivery Professional

2.00 to 4.00 Years   Bangalore   13 Sep, 2019
BT e-Serv (India)
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

  • New technology introduction which includes development and proof of concept, stakeholder management, engagement of front door and process validation
  • Collaborates across units and LOBs to introduce new systems and products
  • Proposing cost transformation initiatives and innovative ways to simplify and optimise existing networks
  • Accountable for the management of small/medium programmes of work
  • Accountable for the overall end to end success for the planning and implementation activities of the project.
  • As necessary leads multi-disciplinary / matrixed teams
What youll be doing
  • Be able to understand and articulate designs with key stakeholders
  • Ensure the scope of delivery is understood, that the technical solution meets the business need and that plans are comprehensive and are achieved.
  • Identify pre requisites to technical deliveries and ensure that they are delivered
  • Identify when technical deliveries are at risk and take corrective action to resolve
  • Make recommendations for improvements to processes.
  • Engage with clients and suppliers including internal stakeholders (regular stakeholder comms)
  • Regular reporting updates to advise of progress to all stakeholders
  • Supports engagement with third party suppliers on technical solution requirements
  • Responsible for ensuring the scoping of e2e testing
  • Produce and agree technical delivery plan and manage dependencies
  • Manage RAG status and expectations of a technical delivery with relevant stakeholders
  • Run a regular project review forum with all stakeholders
  • Risks/issues/finances/status/resources
  • Ensure mitigation of the risks and issues
  • Manage handover to operations and the customer
  • Stakeholder management
  • Identify and implement changes to improve quality and reduce costs
  • Accountable for resourcing strategy to meet the planning milestones within a high level programme
  • For external projects, accountable for the overall end to end success for the planning and implementation activities of the project
  • For internal projects, accountable for the overall end to end success of the project
  • You will manage orders to meet agreed Key Performance Indicators (KPIs) such as Agreed RFS dates and Right First Time measures
  • You will manage Vendors/Suppliers and Field engineering teams on the delivery of global build deployments via work-packages that adhere to the BT Health and Safety policies and meet all Global Networks Engineering Standards guidelines
  • You will update the master Global POP Information Database (GPID) after every deployment with confirmation of on-site contact, skills etc.
  • You will proactively prevent problems by acting before they occur, managing the overall status of your workstack, owning, addressing and escalating issues impacting the delivery of your orders
  • You will consider any opportunities for CI by taking ownership, identifying possible solutions & driving them through to successful implementation including capturing business benefits
  • You will proactively own and develop your specific specialist lead role within the team, ensuring that the wider team receives any necessary training in your dedicated area and also proactive engage with any key stakeholders as appropriate
Well also need to see these on your CV Skills Required:
  • Professional qualification/accreditation
  • Project Management Skills
  • Communication Skills
Experience RequiredProject management skills/experience MANDATORY
  • Good knowledge of networks/infrastructure and related network management, products and services MANDATORY
  • Knowledge of Global Network Suppliers E.G. Cisco, Juniper, Ericsson, Ciena, Huawei, Nortel -MANDATORY
  • Experience of a process driven work-flow environment PREFERRED
  • Strong understanding of BT s Global networks and technologies as well. -PREFERRED
,

Keyskills :
rightfirsttime proofofconcept environmentalimpactassessment e2etesting projectreview fieldengineering managementskills projectmanagement eyperf manceindicat rectiveaction netw kmanagement

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