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Technical Support Associate - Freshers sal upto 20k / DayShift

1.00 to 3.00 Years   Bangalore   27 Apr, 2022
Black & White Business Solutions
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Dear Candidate,Greeting forthe Day!We are hiring for Technical Support AssociateJOB Role :You would be engaged in :
    • Ensuring low down time for production desktops.
    • Preventive / Corrective maintenance of all the desktops.
    • Managing and Maintaining operating system Endpoint Protection at desktop level, Microsoft issues.
    • Responsible for Backups and Restore of critical data according to users request.
    • Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues.
    • Ensuring Encryption in all Laptop users for data security, and EFS backup
    • Managing and updating Windows patches for Desktops and Laptops.
    • UPS Monitoring
    • Providing Mobile devices support (Microsoft Active Sync) for corporate users
    • Managing and Maintaining Projectors for Meeting and Conference purpose.
    • Providing support for Voice communications
    • Deploying, Managing and configuring network Printer.
    • Interacting with Vendors for Hardware & Software Support
    • Ensuring low down time for production desktops.
    • Preventive / Corrective maintenance of all the desktops
    • Managing and Maintaining Symantec Endpoint Protection at desktop level
    • Responsible for Backups and Restore of critical data according to users request
    • Responsible for 1st level troubleshooting in Servers and Network related issues.
    RegardsHR TEAM

Keyskills :
technical supportnetwork supportar callingdesktop supporthardware troubleshootingnon voiceccna voicecustomer service

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