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Technical Support Associate ( Voice )

0.00 to 3.00 Years   Bangalore   06 May, 2019
Black & White Business Solutions Hiring For Top MNC'S
Job LocationBangalore
EducationNot Mentioned
Salary< Rs 50,000 - 3.0 Lakh/Yr
IndustryPO / Call Center
Functional AreaCustomer Service (International)Technical Support / Helpdesk
EmploymentTypeFull-time

Job Description

Dear Aspirant,Openings for Technical and Desktop Support .Walk -in with Resume Walk-out with an Offer,One day Interview Process,. Just 2 Rounds of Interview, easy selection.Designation : Technical Support ExecutiveRoles and Responsibilities :You would be engaged in :

  • Ensuring low down time for production desktops.
  • Preventive / Corrective maintenance of all the desktops.
  • Managing and Maintaining operating system Endpoint Protection at desktop level, Microsoft issues.
  • Responsible for Backups and Restore of critical data according to users request.
  • Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues.
  • Ensuring Encryption in all Laptop users for data security, and EFS backup
  • Managing and updating Windows patches for Desktops and Laptops.
  • UPS Monitoring
  • Providing Mobile devices support(Microsoft Active Sync) for corporate users
  • Managing and Maintaining Projectors for Meeting and Conference purpose.
  • Providing supportfor Voice communications
  • Deploying, Managing and configuring network Printer.
  • Interacting with Vendors for Hardware & Software Support
  • Ensuring low down time for production desktops.
  • Preventive / Corrective maintenance
  • e of all the desktops
  • Managing and Maintaining Symantec Endpoint Protection at desktop level
  • Responsible for Backups and Restore of critical data according to users request
  • Responsible for 1st level troubleshooting in Servers and Network related issues.
Contact HR Meghala@9742675454 , Pooja@9686680264.Email ID : meghala@blackwhite.inSkillsGraduate or Under Graduate with minimum 1 year Experience of Technical Support or Desktop Support.Immediate joiners.

Keyskills :
troubleshootingsupportustomerserviceexecutiveinboundcallsvoiceprocessinternationalvoiceprocesslanconfigurationtechnicalvoiceprocesstechnicalcustomercare

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