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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Telecom / ISP |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Roles & Responsibilities: Min. 2- 3 Years of relevant experience in TAC with Technical Diploma or Bachelors degree of Engg. Strong networking backgroundMust participate in 7x24 rotationCCNA Must or higher knowledge, CWNA, CWSP would be a PlusGood exposure and working experience with 802. 11a/ b/ g/ i standards and knowledge of 802. 11n A good understanding of WLAN Security in the areas of authentication, encryption, RADIUS, AAA authentication, EAP, PSK, etc. knowledge on deploying, configuring, supporting, troubleshooting, debugging and administering the following Wireless LAN products and technologies: Wireless Access Points Wireless Client Associations Wireless Controllers A very good understanding of RF transmissions & antenna behaviourknowledge on WLAN Security in the areas of authentication, encryption, RADIUS, AAA authentication, EAP, PSK, etc. Hands on experience on protocol analysers tools such as Wireshark, EtherealGood knowledge in reading and interpreting event and debug logsProperly escalating unresolved issues to the next level of supportSolid understanding of TCP/ IP, IGMP, and Routing (Layer 2 & 3 communication) Troubleshooting of complex networking related issues in a Wireless TAC environmentRequired Candidate profileSupport and mentor and provide technical guidance to the L1 engineers Ensure proper case documentation and closure Deeper understanding and troubleshooting of internet protocols including DNS, DHCP, SMTP etc Ability to work independentlyAbility to deal highly complex technical issues confidentlyGood problem solving and decision- making skills Ability to understand and analyse complex issues along with troubleshooting skills Ability to communicate clearly and effectively with clients, vendors, and peersExcellent Interpersonal, written & verbal communication skills Self- driven, proactive, hardworking, team- player Encourages and accepts feedback Exposure of handling international customers ,
Keyskills :
troubleshootinglanoperatingsystemsfmradioaccesspointsproblemsolvingwirelessaccesscommunicationskillsverbalcommunicationtroubleshootingskillsdnsetwkingtechnicalsuppkingexperience