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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Rs 1.5 - 2.0 Lakh/Yr |
| Industry | PO / Call Center |
| Functional Area | Technical Support / Helpdesk |
| EmploymentType | Full-time |
Role: SW/Application Tech Support PractitionerExperience : 0 - 2 yrsRole Description:Act as the ongoing interface between the client and the system or application.Dedicated to quality, using exceptional communication skills to keep our world class systems running.Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must have Skills :Customer Service Good to Have Skills: Engineering Technical SupportJob Requirements:Role: Customer support EngineerSkill: Excellent communication skills, Customer focused skills Good interpersonal skills, Strong troubleshooting skills, Ability to work with teams, High level of initiativeMinimum Skill Requirement: Bachelor degree in any stream with good communication Verbal and written analytical skills with 0-6 months of experience in relevant field Candidate should able to manage the IT operations in focusing the Customer Satisfaction Ensuring to provide the operational support role in a multi-shift 7 x 24 x 365 and should be able to work across various shifts Responsible for ensuring all incidents and outages are closed in a timely manner, properly documented, tracked, and resolution occurs He / She should be able to provide workstation support like Installation of various softwares on desktops, User ID management, troubleshooting on Mail outlook, Monitoring and updating Virus updates in desktops and responsible toFor more details call/WhatsApp Rohit 9916222471Refer Your Friends
Keyskills :
helpdesksupportechnicalhelpdesktechnicalservicedeskremotesupportitservicedeskithelpdesk