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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Job ID/TitleTechnical Support Engineer - StorageJob CategoryInfrastructureCityBangaloreStateKAWork LocationBangalore - Bhartiya City (BTC)hide-job:20005811_enhttps://sutherland.taleo.net/careersection/2/jobdetail.ftl job=20005811&lang=enINJob DescriptionSutherland is seeking a reliable and detail-oriented person to join us as an Associated Professional - Infrastructure. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Associated Professionals in this role get to:Be the Expert: Troubleshoot hardware & accurately determine fixes; research issues and resolves technical problems; Complete technical and special projects as assigned.Be the Point of Contact: Resolve basic level 2 and some level 3 issues in a Storage environmentsEnable and Guide: Perform post-resolution follow-ups to help requests; implement and maintain operational documentation and proceduresEnable the workforce: Coordinate and/or perform remote fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications; remotely troubleshoot issues relating to hardware and softwareKeep management updated: Relay important information in the form of timely and accurate reports; issue the daily operations status report and project status reports as requiredQualificationsOur most successful candidates will have
Keyskills :
troubleshootingnetworkinglantechnical supportoperating systemsticketing toolsstorage systemsdaily operationsspecial projectscapacity planninghigh availabilityperformance analysis