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Technical Support Executive International Voice

Fresher   Bangalore   20 Dec, 2025
PERSONAL NETWORK
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaTechnical Support / HelpdeskCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Greetings from Personal Network!Top MNC Hiring International Technical Support (US Shift)Location: Bangalore Process:Technical Support Executive International Voice Shift: Night shift (US time zone) Position: Technical Support Associate International VoiceLaunch your career with a leading global brand! A reputed multinational company is looking for skilled, fluent English speakers to join its International Technical Support team. This opportunity is perfect for candidates who enjoy technical troubleshooting, problem-solving, and delivering exceptional customer experiences in a fast-paced global environment with excellent career growth.Key Responsibilities:
    • Manage inbound and outbound calls with international customers (US market)
    • Identify, analyze, and resolve technical issues related to products, software, or services
    • Provide clear, step-by-step technical assistance and effective solutions
    • Ensure professional, patient, and customer-focused communication at all times
    • Accurately record issue details, troubleshooting steps, and resolutions in the system
    • Achieve performance targets related to call quality, resolution time, and customer satisfaction
    • Work closely with internal technical teams for timely issue escalation and resolution
    Job Requirements:
    • Experience: 0.6 to 4 years in International Technical Support / BPO / Customer Service
    • Excellent spoken English and strong communication skills (mandatory)
    • Willingness to work night shifts (US timings)
    • Good analytical thinking and problem-solving abilities
    • Basic technical knowledge with hands-on troubleshooting skills
    • Proficiency in typing and working with computer systems, applications, and tools
    Contact us: Priya 76hidden_mobile4 Nihal 73hidden_mobile9 Jyeshta 76hidden_mobile0 Raj 98hidden_mobile6 Anu 98hidden_mobile2 Nithin 98hidden_mobile8Best wishes from Personal Network!

Keyskills :
service deskinternational call centerinternational bpohelpdeskus processlaptop supporttechnical support

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