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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other SoftwareCustomer Service (International) |
| EmploymentType | Full-time |
Familiarity with most common Internet browsers
Customer Service skills
Excellent oral and written communication skills
Typing Speed- 30 WPM
o Ability to verbally communicate clearly and succinctly
o Ability to compose a grammatically correct, concise, and accurate paragraph
o Ability to communicate technical issues clearly based on the end user s skill level
Aptitude to listen to caller s description of problem; interpret, summarize and document interaction
Ability to express technical information in customer focused terms
Strong interpersonal skills, ability to establish and maintain effective working relationships
Ability to handle stressful situations and bond professionally with irate customers
Time management and schedule adherence skills
Working knowledge of installing/troubleshooting computer hardware, software and peripherals
Ability to use either Macintosh or Windows OS desktop computer systems and basic office applications, and navigate between applications
Should have played more than 5 games
Passion for gaming and should have played multiple games (PS or console).
Answer inbound calls, emails, and web chats and assess customer s technical support need and handle/route accordingly, using documented procedures and available tools
Good Knowledge of Gaming
Basic knowledge of all the consoles (i.e., X360, PS3, Xbox 1, PS4 and Nintendo)
Should be flexible to work in any shift
Requirements-Class XII and above
-Freshers and above are applicable
,Keyskills :
strong interpersonal skillswindows os inbound callscustomer focus time managementcustomer service technical supportcomputer hard