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Technical support - semi voice ( English & Hindi )

Fresher   Bangalore   10 Nov, 2025
PERSONAL NETWORK
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaTechnical Support / HelpdeskCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Greetings from Personal Network!Top MNC Hiring Domestic Technical Support (Voice Process)Position: Technical Support Associate Voice Process Process: Domestic Technical Support Voice Shift: Day Shift Only Location: BangaloreKickstart Your Career in a Leading MNC! A reputed multinational company is hiring Technical Support Associates for its Domestic Technical Support (Voice Process) team. If you have a passion for technology, problem-solving, and customer service, this is your chance to build a rewarding career with excellent growth opportunities in a professional work environment.Key Responsibilities:
    • Handle inbound and outbound calls from domestic customers regarding technical issues
    • Diagnose and troubleshoot software, hardware, or connectivity problems
    • Record and update customer details and resolutions in the system
    • Meet key performance metrics such as call quality, first call resolution (FCR), and customer satisfaction (CSAT)
    Job Requirements:
    • Experience: 0 to 2 years in Technical Support / Customer Support / Voice Process / BPO
    • Good communication skills in English and regional languages (English Hindi preferred)
    • Basic knowledge of computers, networking, and troubleshooting
    • Comfortable working in rotational day shifts
    • Positive attitude and customer-focused mindset
    Contact Us: Nihal :hidden_mobileNithin :hidden_mobilePriya : hidden_mobileBest wishes from Personal Network!

Keyskills :
desktop supportsupportsemi voicetechnicalcustomertechnical voice processtechnical supporttech support associatetechnical support executive

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