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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
Job Requisition ID #21WD45895Position OverviewWe are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products.Do you enjoy solving problems and helping others Are you passionate about customer experience Are you familiar with Autodesk software like Inventor, Fusion 360, Vault or equivalent software tools Then we would like to hear from you!You will be responsible for resolving customer issues reported to Autodesk via various modalities and other channels and documenting them in our Knowledge Base.You may also engage in a variety of proactive support activities, developing and presenting webinars, or presenting at company events like Autodesk University.Responsibilities
Keyskills :
ptc creocomputer hardwaremechanical engineeringtroubleshootingbehavioral trainingsolid worksindustrial designservice levelmailknowledge baselanguage skillsdispatchcustomer servicecad toolstechnical support