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Technical Support - voice (semi voice)

Fresher   Bangalore   03 Oct, 2025
PERSONAL NETWORK
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Greetings from Personal Network!!Top MNC is Expanding Its Team Technical Support (Semi Voice Process)Location :Bangalore Shift: Day Shifts Only (No Night Shifts) Process : Domestic Technical Support Semi Voice Position : Technical Support Associate (Semi Voice Process)Launch Your Tech Career with a Leading MNC!An esteemed multinational company is hiring Technical Support Associates for its Semi Voice Domestic Process. If you have a knack for troubleshooting, strong communication skills, and a passion for solving technical issues, this is your opportunity to grow with a company that values innovation and learning.Key Responsibilities:
    • Handle customer interactions via voice and chat/email channels
    • Provide technical assistance and troubleshooting support for products/services
    • Resolve software, hardware, or connectivity issues efficiently
    • Escalate complex problems to relevant departments as needed
    • Ensure high standards of customer satisfaction (CSAT) and issue resolution
    • Maintain clear documentation of customer interactions and resolutions
    Who Can Apply:
    • Experience:0 months to 4 years in Technical Support / BPO / IT Helpdesk / Semi Voice roles
    • Skills: Good communication in English and regional languages (Hindi/Kannada preferred)
    • Technical Knowledge: Basic understanding of operating systems, internet connectivity, and software troubleshooting
    • Shifts: Willing to work in rotational day shifts only (no night shifts)
    • Traits: Problem-solving mindset, customer-focused, eager to learn and grow
    Interested Connect with Us Today!!
    • Nihal :hidden_mobile
    • Harry : 76hidden_mobile4
    • Nithin : hidden_mobile
    • Raj : 98hidden_mobile6
    • Anu : hidden_mobile
    For More details Email to :hidden_emailJoin a workplace that values your skills, empowers your growth, and offers a future full of opportunities!!Best wishes from Personal Network!!

Keyskills :
laptop supportdomestic callingservice deskhardwarelaptopstechnical supportdomestic bpotsr

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