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Tele Sales Executive

0.00 to 2.00 Years   Bangalore   04 May, 2020
olx people
Job LocationBangalore
EducationNot Mentioned
SalaryRs 1.5 - 2.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Care Executive
EmploymentTypeFull-time

Job Description

Hi!There is an exciting opportunity to work in Company as Telesales - Inbound / Outbound.Do reply to me if you will be interested to apply or know more about the job.Job Title:Telesales - Inbound / Outbound/Tele counsellerJob Location:Vashi, Navi Mumbai/ Marine LinesSalary:11,000 - 16,000 pmKey Responsibilities

  1. Handling and resolving customer queries and concerns while maintaining the same quality on a call
  2. Need to make outbound calls
  3. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs.
  4. Understanding multiple products and processes.
  5. Influencing customers to buy or retain product or service by following a prepared script to give product reference information.
  6. Processing each call/mail/ chat in accordance with IL standards and provide/take relevant information and update the system/s accordingly.
  7. Provide the Customer with aclear explanation of the action taken
  8. Ability to understand and handle irate customers
  9. Ability to achieve stretched targets and able to manage the organization standards
  10. Maintain Superior quality service by following organization standards.

Keyskills :
outbound callingoutbound sales lead generationcustomer relations credittelesales salestelecalling

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