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Telesales Executive

0.00 to 5.00 Years   Bangalore   18 Oct, 2023
AASAANJOBS PRIVATE LIMITED Hiring For -
Job LocationBangalore
EducationNot Mentioned
Salary< Rs 50,000 - 2.5 Lakh/Yr
IndustryOthers
Functional AreaCustomer Service (Domestic)Sales / BD
EmploymentTypeFull-time

Job Description

    Job Description FormDivision / Department : Telesales ExecutiveLocation of Posting : Bangalore KasavanahalliJob Title : Telesales ExecutiveReporting To : (Designation) Team leaderType of Position : (Full Time/ Part time/ Contract/ Intern) : FulltimeType of Position : (Wfo/Wfh/Field job/Field cum office) : Work from OfficeShift timing : Break shift / Day shift/ Night shift / US shift ) : General ShiftWeek offs : Rotational OffsLanguages: English Hindi and any South Indian languagesDescription : (Roles and Responsibilities)
    • Identify and assess customers needs to achieve satisfaction.
    • Build sustainable relationships and trust with customer accounts through open and
    • interactive communication.
    • Provide accurate, valid and complete information by using the right methods/tools.
    • Handle customer complaints, provide appropriate solutions and alternatives within the
    • time limits; follow up to ensure resolution.
    • Keep records of customer interactions, process customer accounts.
    • Follow communication procedures, guidelines, and inbound policies.
    • Take the extra mile to engage customers.
    Total Years of Work Experience (In Years): Minimum 6 Months experience to 5 yearsEducation : 10th Pass to 12th Pass onlyRelevant Industry : AnyTotal Years of Relevant Work Experience (In Years): Fresher to 5 yearsMandatory Skills : Inbound Voince processSalary (Lpa) : 15000Nth to 20000 NthAllowance (Food / Travel/ mobile-net) : Lunch will be provided by the companyMedical benefits (yes/no) : YesIncentives / Variable( Lpa) : 180000 In Annual Ctc

Keyskills :
inbound processclient acquisitioncustomer interactiontelesalescustomer complaints

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