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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
JPMorgan Chase is in the midst of a Human Resources transformation to a single unified Oracle Human Capital Management (HCM) platform. As a payroll case management team member you will respond to and follow up on Tier 2 Payroll Support inquiries for current employees regarding direct deposit maintenance, missing pay, retro pay and other payroll-related support activities. You will also investigate and recover overpayments for former employees and handle overpayment appeals.The ideal individual will demonstrate a strong service-orientation and be able to think quickly and identify solutions to employee inquiries by collaborating with partners across the organization. Team members must display an ownership mentality and rely on critical thinking skills and experience to identify root cause and solutions to employee pay related inquiries.Responsibilities
Keyskills :
human resourcesproblem solvinghuman capital managementsqlcapital managementenvironmentcritical thinkingtier 2unit testinghuman capitalthinking skillsroot causeproduct knowledgejavareporting