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Topcoder IT Operations Manager

3.00 to 5.00 Years   Bangalore   01 Dec, 2022
Wipro Limited
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

    ABOUT TOPCODER At Topcoder, our purpose is to unlock the potential of the global workforce. We do this by embracing a competitive open innovation model to build premier grade IT solutions that solve our clients toughest problems. As a part of Lab45 (Wipro s visionary space for developing ground-breaking solutions to foster and accelerate ideation), Topcoder is pioneering the way work gets done. Topcoder offers competitive programming, freelance gigs, and opportunities to our 1.6M community by connecting them to some of the most high profile clients in the world. Over the past two decades, Comcast, Google, Harvard, Microsoft, NASA, SpaceNet, T-Mobile, US Department of Energy, Zurich Insurance, and more have put their trust in Topcoder, and our community, to develop industry leading solutions. Join us in our mission to unlock the potential of the global workforce! RESPONSIBILITIES AND DUTIES Ensure data is handled, transferred or processed according to legal and company guidelines Provide support and guidance to stakeholders via help desk Control costs and budgets regarding IT systems Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses Develop IT policies and practices Drive a growing IT function through service-oriented metrics that balance end-user experience and future scalability Serve as an escalation point for technical issues being experienced both by system administrators and end-users Focus on reducing technical debt within the Enterprise system through both operational rigor and consideration for future growth Drive process improvements and automation or self service QUALIFICATIONS AND SKILLS Experience with system installation, configuration and analysis Thorough knowledge of networks and cloud computing Knowledge of data protection operations and legislation (e.g. GDPR) Security, Governance, & ComplianceShare Leadership and organizational skills Ability to manage multiple projects Outstanding communication skills Problem-solving aptitude BSc/BA in Computer Science, IT or relevant field We are an equal opportunity, affirmative action employer: minorities, women, veterans, and individuals with disabilities are encouraged to apply. #LI-SP8,

Keyskills :
salesdeliveryself servicecloud computingproblem solvingopen innovationcomputer scienceequipment supplyleadership skillsaffirmative actionsystem installationgigscloud

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