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TrackWise Quality Management Software Application Support Engineer

3.00 to 8.00 Years   Bangalore   11 Jun, 2021
Accenture
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com Accenture | Let there be change We embrace change to create 360-degree value www.accenture.com

  • Project Role :Application Support Engineer
  • Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
  • Management Level :9
  • Work Experience :6-8 years
  • Work location :Bengaluru
  • Must Have Skills :TrackWise Quality Management Software
  • Good To Have Skills :Java Enterprise Edition,Oracle Applications Development,Web Services Standards
  • Job Requirements :
      • Key Responsibilities : Skills: Crystal Report and Oracle; Java, Web services, Quality Views Reports in TrackWise Good working experience on TrackWise 85 or above, including Web Services configuration and support Responsible for Project Management activities Application L2, L3 level support and change management Process To Perform TrackWise product installation and Upgrade Delivering Response and Estimation for projects and enhancements Familiar with Quality Business Process like Audit, CAPA, Change Management and Risk
      • Technical Experience : Understanding of ITIL principles and techniques Configuration and supporting TrackWise Working experience on TrackWise Modules like Team Access, Web Admin, Coordinator, Integration Manager, and Configuration Migrator Experience in design designing workflows, development and implementation of TrackWise Interface by using Web Service including preparation of various Validation documents eg System Design, Process Flow Diagrams,Validation documentationIQ/OQ/PQ, etc
      • Professional Attributes : Minimum 3 years of experience in TrackWise configuration and Crystal Reports development Experience in TW Web Service is plus Prior experience of 24 X 7 Support Project Experience in customer facing role
      • Educational Qualification : Master Degree or an equivalent combination of education
    • Additional Information : Good technical knowledge in SQL and Crystal Reports Experience in Crystal Reports Design
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Keyskills :
sqlunixlinuxsql servertroubleshootingweb servicesprocess flowsystem designflow diagramscrystal reportcrystal reportsbusiness processchange management

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