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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Sales / BDHR |
| EmploymentType | Full-time |
Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since 1995 we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon is the earth s most customer-centric company. To support this vision, we need exceptionally talented, bright, and driven people. If you have what it takes then this is your chance to work hard, have fun, and make history.As a Training Manager for WWAS team, you will help define your role working to identify controllable inputs which enable product teams deliver an amazing customer experience. Your day to day activities will change constantly as our business grows and you can expect to propose to create and establish programs that impact thousands of advertisers and build business cases to drive feature development with product and engineering teams. You can expect to work closely with the marketing and product teams on advertiser communication plans related to new feature launches and program changes. This is a critical role and your efforts will drive advertiser commitment, revenue growth and product improvements. Responsibilities Create effective training contents based on deep understanding of advertisers insights and needs in each marketplaces Partner with sales teams, subject matter experts (SMEs), and other key stakeholders to identify target audience training needs and deliver learning modules against required training timelines Work in a team of site trainers and coordinate, plan, deliver and facilitate workflow training modules including: new hire training, onboarding and continuing education sessions, product launch training sessions and other SSPA-specific training as needed. Manage comprehensive program plans for long term programs and drive execution of programs according to the plans. Interface with advertisers at all levels to collect VOCs, requirements and feedback, define objectives & deliver results. Present and lead conversations about projects, issues, solutions, and strategy to stakeholders and subject matter experts. Host and/or facilitate sessions to deeply understand specific learning objectives, skills, and behaviors globally and across specific markets, verticals and teams. Deploy metrics to track progress against program metrics and report on weekly, monthly, quarterly, and yearly progress., Undergraduate and/or Master s degree required or equivalent experience Minimum of 4 years professional sales, training or marketing related experience. Ability to work in fast-paced environment and resourceful in achieving success in the face of ambiguity Skilled in and can demonstrate experience with planning, creating, implementing, delivering online and offline marketing training programs Experience with one-to-many and one-to-one communication skills in both classroom and tutorial settings Experience collaborating with global stakeholders, SMEs, front-line managers and front-line employees Attention to detail; prioritize multiple tasks simultaneously without sacrificing the ability to Competent user level of Microsoft Office tools (Word, Excel and PowerPoint) Proven ability to multitask and prioritize critical tasks with a high attention to detail Superior written and verbal communication skills and ability to succinctly summarize key findings Strong meeting management and negotiating skills Digital advertising and Pay-Per-Click advertising experience is a plus
Keyskills :
product offeringsfortune 500 digital advertisingcustomer service offline marketingsubject matter experts product launchtarget au