Urgent | L2 service desk/ tech support for Bangalore

3.00 to 5.00 Years Bangalore 06 Nov, 2023

Job Location	Bangalore
Education	Not Mentioned
Salary	Rs 50,000 - 3.0 Lakh/Yr
Industry	IT - Hardware / Networking
Functional Area	Technical Support / Helpdesk
EmploymentType	Full-time

Job Description

Urgent | L2 service desk/ tech support for BangaloreExp:3 yearsLocation BangaloreAnswer calls professionally and provide technical knowledge/expertise to support technical help related queries and trouble shooting.Experience in aL2 service desk/tech support process providing remote support for Laptops / DesktopsKnowledge of relevant applications and tools specific to Service Desk.Knowledge and hands on experience of installation and troubleshooting of Microsoft office Applications and software installationsExperience Wireless connectivity, email and printing related requestsShould have good knowledge in Active Directory, Antivirus, Imaging, Patch Management solutions.Experience on resolving Issues for Internet related applications such as email clients and web browsers and Office Suites such as Microsoft O365.Experience on configuring Mobile devices such as IOS, Android devicesShould be having good understanding on ITIL framework (IT reporting metrics/MIS) and create different reports as per the framework.Should beflexible to work in different shift timings and coordinate with different teams across geographies.Please share your resume anusha at the rate of provizor.co.in

Keyskills :
remote desktopservice desktechnical support

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Urgent | L2 service desk/ tech support for Bangalore

Job Description

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