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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Rs 1.0 - 2.5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Customer Service (International),Customer Service (Domestic) |
EmploymentType | Full-time |
Candidates whose Mother tongue is the above mentioned language will only be interviewed.Rotational Shifts from morning 7: 00 am - 11:00 pm. Candidates maximum age should be 30 years old.For Fresher - 16000 GrossInhand - 14000 NetFor Experience- gross 21000net 19.5k There will be 3 rounds of interviews so candidates should have patience. Candidates should speak well in English Hindi, Kannada . If there is any candidate who is applying only for linguistic language - Would request you not to schedule such a candidate. Work From Home Module - Candidates ready to attend training and attend calls for 10 hours should only be scheduled. 2 rotational week offs in a week - If in peak time & peak season if the call volume increases, One week off will be canceled & the employee will get one day pay. Laptop / Computer & WIFI connection 10 MBPS is mandatory. Candidates with proper documents will only be considered.JD for Customer Service Representative. Educating the customers to use Company service following a prepared sales pitch to give information and value proposition of our service. Day shift support to assign logistic vehicles to desired clients given their request. Database entry and management Determine requirements by working with customers Resolves customer query / Complaints / problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Acting as a direct contact between the company and its existing and potential markets Updates job knowledge by participating in educational opportunities. Sells additional services by recognizing opportunities to up-sell accounts; explaining new features Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Send me resume on hr@teamideal.co.inpranali@teamideal.co.inhr@teamideal.co.in7304716511
Keyskills :
scheduleenglisheducationfeaturestrainingresumenethindilaptopsalespeakownershipalternative solutionsmanagementdatabasecustomer servicelogisticskannadawifi