UX Researcher, Google Assistant

Job Description

Qualifications Minimum qualifications:Experience communicating research results through written reports and presentations.Ability to speak and write in English and one other Indic language fluently and idiomatically.Preferred qualifications:Masters or PhD in Human- Computer Interaction, Cognitive Science, Psychology, Anthropology, Information Science, Human Factors, Social Sciences or related field.Experience working with SMBs or enterprise users.Software product development and UI design process experience. Technical experience with graphic/ video editing tools.Knowledge of strengths and shortcomings of quantitative research methods (e.g. when and how to apply them during each product phase: interviews, usability testing, diary studies, contextual inquiries).Excellent organizational skills. Ability to prioritize projects, and to adapt to changing schedules and different priorities.Ability to speak and write in Hindi, fluently and idiomatically. About the job User Experience (UX) Researchers work to answer the most challenging questions in design. In this role, you will reveal what our users need from our products by conducting primary research, exploring the behaviors and motivations of our users, and working with teams of Designers, Product Managers, Engineers and others to develop new features. You ll inspire change at all stages of product development by delivering exciting oral, written and visual presentations about our findings. Most importantly, your job as a researcher is to help the UX team understand what would make a user s experiences feel more intuitive, accessible, fun and even magical.With considerable experience, you evaluate all the features contributing to user experience, providing expertise, collaborating internally and occasionally leading projects. You contribute new processes and identify product and use requirements.Our goal is to bring the Assistant to the NBU markets (Next Billion users). We need a UXR passionate about solving real world challenges and making a huge impact on billions of people worldwide. As part of the Assistant NBU UXR team, you ll champion international research efforts for our Verticals team (based in Bangalore). You ll identify new opportunities, define user journeys, and inform product and design decisions for Search, Media, Local and more. You ll need to work well with our Design and Product partners and have the ability to derive actionable insights that affect product decisions.The Assistant NBU team is based in Bangalore and Mountain View. Collaboration is at the heart of our working practice and style with each location focusing on a unique set of user needs.User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google s philosophy: Focus on the user and all else will follow. Responsibilities Partner closely with the lead researcher, Product Management, Engineering, and Sales teams to understand research needs and craft and execute studies that address these priorities.Conduct research along the entire development cycle. Identify opportunities to bring new products to market, to testing new concepts and interactive prototypes, to evaluating post- launch to ensure that the products offer utility and delight to users.Analyze user feedback and distill into written and visual reports (e.g. slide decks, graphs, highlight videos, etc.).Deliver engaging and clear insights and actionable recommendations that drive decision making within our team.Be proactive in voicing the user needs and representing the user to the team.Location Bengaluru, Karnataka, India,

Keyskills :
softwareproductdevelopment slidedecks newconcepts videoediting userjourneys userexperience socialsciences primaryresearch productstrategy usabilitytesting cognitivescience productmanagement roductde