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Vacancy For Area Operations Manager in Hyderabad, Bangalore & Chennai

8.00 to 12.00 Years   Bangalore   23 Jan, 2023
Job LocationBangalore
EducationNot Mentioned
SalaryRs 7 - 16 Lakh/Yr
IndustryNBFC ( Non Banking Financial Services )
Functional AreaBack Office OperationsOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    Dear Candidate,Greetings from RELIANCE COMMERCIAL FINANCE LIMITED !We are hiring for Area Operations Manager role.Qualification: Minimum Graduation (Any Stream)Experience: 8-12yrsLocation : Chennai, Hyderabad & BangalorePositionArea Operations ManagerLocationHyderabad, Chennai & BanglaoreSpecific Responsibilitiesw Manage Teams responsible for Delivery of Disbursement, Banking and Customer Service Functions.w Preparation of MIS & publishing the samew To ensure that issues are resolved at the same level & should avoid escalationsw TAT maintenancew Team management (manpower planning, leaves, shifts etc)w Team skill sets development, job rotationsw Process / Procedure development & complianceKey Performance Indicatorsw Budget Management-Reduction from budgetsw Operational Risk-Financial loss / compensation paymentsw Internal Customers - Service delivery-Voice of Customerw External Customers - Query Resolution-TAT & Quality of resolutionw Audit Compliance-Internal / Concurrent / Statutory Audit Scorew Vendor Management-- Service Delivery Standards Maintained as per Agreements- Cost Reductionw BPMS-Timelines-Audit Scores (All Processes)-Adherence to benchmark dashboardsInterested candidate can share their resume on hidden_email or WhatsApp on hidden_mobile.

Keyskills :
branch banking operationscustomer service operationsbranch operationsbranch management

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