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VM Engineer

2.00 to 4.00 Years   Bangalore   14 Apr, 2022
NTT Limited
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaEngineering Design / ConstructionGeneral / Other Software
EmploymentTypeFull-time

Job Description

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.Want to be a part of our team The VM Engineer (L3) provide a service to ITaaS clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level agreement conditions. The Junior ITaaS Support Engineer (L1) focuses on first line support for standard and low complexity incidents.Working at NTT1. Ensure assigned infrastructure at the client site is configured, installed, tested and operational.2. Identify problems and errors prior to or when they occur.3. Investigate first line support calls assigned and identify the root cause of incidents and problems.4. Take responsibility for receiving calls and incidents at the services desk.5. Follow the required handover procedures for shift changes to ensure service continuity.What will make you a good fit for the role Standard career level descriptor for job level: Have wide-ranging experience Uses professional concepts and company objectives to solve complex issues in creative ways Networks with others outside own area of expertise Exercises judgment in selecting methods, techniques and evaluation criteria to obtain results May coordinate others activities Typically requires significant related experience with a Bachelor s or equivalent degreeJoin our growing global team and accelerate your career with us. Apply today.Equal opportunity employer NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.,

Keyskills :
service levelit infrastructureevaluationoperationsreligionhandoverroot cause

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