Voice and Non Voice

0.00 to 1.00 Years Bangalore 09 Feb, 2023

Job Location	Bangalore
Education	Not Mentioned
Salary	Rs 1.0 - 2.0 Lakh/Yr
Industry	BPO / Call Center
Functional Area	Customer Service (Domestic)
EmploymentType	Full-time

Job Description

VoiceClient interactionsSales / Collections / Customer ServiceProduct introduction to customerInfluencing a SaleImpressing on CollectionDrive completion of TargetsHandle Customer grievances Answer queriesFluency in HINDIReasonable Keyboard skills (30 words per 2 minutes with 90% accuracy)Sales AbilityInfluencing AbilityTarget orientation CTC Rs 13000 - Rs 18000 (Plus Incentives) Take Home Rs 10000 - Rs 15000 (Plus incentives) Immediate joiners preferredPWD preferred( Disabled)NON VOICEEmail Communication to CustomerDocument or Criteria verification as per productReverting with answers to queries of customers as per given script or additionalAudit / Verification of documents submittedConfirming a decision / deferring decision based on findings and communicating on emailWorking knowledge of English (For Emailing interactions)Fluency in Regional languages (Kannada, Tamil, Telugu, Malayalam, Bengali, Gujrati, Marathi, Odiya etc)Reasonable Keyboard skills (30 words per 2 minutes with 90% accuracy)Customer Service SkillsGrievance handling skillsProfessional MaturityConvincing skills Business EnglishMulti Language Skills CTC Rs 10000 - Rs 15000 TAke home Rs 7000 - Rs 12000 Immediate joiners preferredPWD preferredBoth Voice and Invoie9.30 am to 6.30 pm / Day ShiftsMonday to SaturdayWeekoffs : (Rotational / Sundays)Process Training: 7 days (Non PWD) ; 15 days (PWD)Thanks and RegardsSIRIhidden_mobileratnramhrsolutions@gmail.com

Keyskills :
computer skillstelecommunicationregional languageemail communicationconvincing skills

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