| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Management Consulting / Strategy |
| Functional Area | Technical Support / Helpdesk |
| EmploymentType | Full-time |
Experience: 0.6 - 1.0 yearsSalary : 6000 7000 take homeGive permanent Fix to the Desktop, Printer problems, basic LAN issuesRemote Call Closure within NormsFollow-up the Checklist (s) Load/ reload standard build operating system & configurations, aware of Installation & troubleshooting of critical applications & their usage guidelines, Root Cause Analysis for repeat calls.All the Desktop (Including standalone PCs) shall be updated with the Latest Antivirus pattern.Raise timely alert and take immediate action to mitigate any virus outbreakData submission for Daily, Weekly & Monthly summary reportFor AMC case follow up with Wipro spare coordinator for call closure, With Supervisor approvalprovide Standby solution to the user.Call logging & follow-up action with the principal Vendors (IBM & Dell) for warranty relatedincidents keeping helpdesk informedTroubleshoot and resolve incidents (Hardware and Software) related to desktop and associatedperipheralsTroubleshoot Network connectivity (LAN) issuesEscalate the problem to the Technical Specialist & to Regional / National Team Lead (s) if notresolvedInstallation of desktop and hardware like CD-ROM, soundcards, etc.Operating Systems (OS) installation / re-installation, upgrades and patches for desktopsSoftware installations such as MS-Office, Acrobat Reader, mail client etc.Awareness & acceptance for Best Practice roll out.Desktop Installation, Movement, Assign & ChangeInstallation of anti-virus on desktops and remove VirusConfiguration of Print devices (network and local) on desktopsDesktop Configuration - Network, mail client, internet etc.Co-ordinate with vendors for support,
Keyskills :
troubleshooting soffice rootcauseanalysis customerrelations