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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software,Network / System Administration |
| EmploymentType | Full-time |
Maintain Windows 2008 R2/2012/2016 and upgrades, patches. Maintain and Administer AD (Windows 2008R2) Maintain and Administer Microsoft Cluster solutions. Working knowledge on SSCM and SCOM Understanding of IBM TSM/EMC Networker tool set. Knowledge of maintaining Antivirus management servers Able to use SCCM Collection to push the packages, patches Troubleshooting skills with Windows Servers, SCCM Good scripting knowledge using PowerShell, CLI Understanding of VMWare virtualization technologies Understanding of Storage technologies Lead a team of 10 -15 members and perform task allocation to the team. Conduct performance appraisals for reporting team members. Ensure that Service is delivered by adhering to the agreed SLA/KPIs. Define and implement Service Improvement plans. Oversee Demand management, Incident & Change management, Problem management and Service Level Management activities in the service. Implement automations in the service resulting in effort and cost savings. Drive continuous service improvements activities in the service. Have regular forums to connect with client to discuss on day-to-day operational topics. Conduct Team meetings regularly. Support team in resolving critical technical issues during crisis situations. Engage in problem management process for root cause determination & permanent corrective action. Responsible for technical delivery of Windows Server administration activities for mission critical production support environments Experience in running operations with ITIL processes / ITIL certified. Excellent Analytical and troubleshooting skill. Excellent in Verbal, written communication. Creative thinking in implementing Service improvements (automation, incident reduction, etc.). Willingness and flexibility to learn new technologies scale up quickly and adapt to different roles as the situation demands. Experienced in running operations following ITIL processes. Experienced in writing RFPs solutions and presentations during client visits.,
Keyskills :
sladeliveryservice deliveryfocusprocess engineeringservice level managementwindows server administrationroot causeservice levelwindows servermission criticalchange management