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Senior Assistant Business Process Services

Fresher   Bengaluru / Bangalore,India   02 Jul, 2023
Job LocationBengaluru / Bangalore,India
EducationNot Mentioned
SalaryNot Mentioned
IndustryIT / Computers - Software
Functional AreaLegal & Contracts Management
EmploymentTypeFull-time

Job Description

SummaryProvides expertise in the overall business process outsourcing process from identification through post-implementation.Essential Job Functions

  • Assists the business process outsourcing development teams in gathering and summarizing data to assist in client evaluation. Accompanies the sales team, as needed, to client sites.
  • Provides analysis and documentation of client requirements to provide appropriate data to outsourcing project development and implementation teams for client(s).
  • Prepares work plans, documents project scope and reviews with client to ensure accuracy. Monitors project schedules to ensure timelines and deliverables are met.
  • Demonstrates system setup to clients before system is finalized. Tests and analyzes system configuration against requirement documents during implementation and administration.
  • Monitors processes and resolves participant issues escalates as appropriate.
Basic Qualifications
  • Bachelors degree or equivalent combination of education and experience
  • Bachelors degree in business administration, information technology, computer science or related field preferred
  • Three or more years of business process outsourcing, consulting or systems implementation experience
  • Experience working with business processes
  • Experience working with information technology applications and infrastructure
Other Qualifications
  • Organizational and time management skills
  • Communication, presentation and facilitation skills
  • Ability to conceptualize, develop and apply business and management consulting applications and services
  • Ability to assess clients business and identify improvement opportunities
  • Willingness to travel
Work Environment
  • Office environment

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