Openings For International Voice Process

0.00 to 2.00 Years Bengaluru 09 May, 2019

Job Location	Bengaluru
Education	Any Graduate
Salary	INR
Industry	BPO / Call Centre / ITES
Functional Area	ITES
EmploymentType	Full-time

Job Description

Job Title/Designation: Openings For International Voice Process Those who are interested for this job please call me and attend the interview tomorrow call me if you have any doubts Cell: 9739906310 Please reply on the same Email if you are interested to apply for this job - Email ID - Lingeswaran.p@teamhgs.com Job Summary We are looking for a Customer Support Executive with an excellent command over English for one of our esteemed client who provides customer services across industries. The applicant will act as a liaison, provide product/services information and resolve any emerging problems that the customer might face with accuracy,efficiency and ensure customer satisfaction. Roles and Responsibilities Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels and Cross selling various banking products to customers over phone Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. Eligibility Criteria Willingness to work in a 24/7 environment and 5 Days working with 2 Days rotational OFF Any Graduate -10 +12 + 3 is mandatory Freshers or Experienced can apply Undergraduates with Relevant experience can apply 2 Way Cab facility will be provided Salary: From 19,000/- to 23000 /- (based on the relevant experience/ Fresher -basis on interview performance) Language: Candidate should be fluent in English. Location: Bangalore (Bag mane Tech Park- Near Mahadevapura) Thanks and Regards, Lingeswaran Pandurangan |SR Executive HR|Talent Acquisition HGS, AMR tech Park, 2nd building, 1st floor treebo hotels corporate office, Hosur Road, Bommanahalli, Bengaluru, Karnataka 560068 MOBILE: 97399 06310|Lingeswaran.p@teamhgs.com

Keyskills :
customer service international voice process customer support customer satisfaction customer complaints Inbound Calls Inbound Customer Service Outbound Calling

About Company

Hinduja Global Solutions Limited For over 40 years, HGS has been helping companies deliver better customer service. This is our core competency. From traditional voice contact center services and web self-service, chat, text, and social customer service to back office support and robotic process automation, HGS helps customers get the right answer fast.

Candidate Profile

Please refer to the Job description above

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