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| Job Location | Bhopal |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Sales / BDGeneral / Other Software |
| EmploymentType | Full-time |
Bhopal, Madhya Pradesh, India Netlink Careers - Career Opportunities in Information Technologies Netlink strives to establish and maintain a best in class work environment. Netlink is a global company that is widely diverse with employees from different parts of the world and different ideas. Netlink recognizes that diversity is truly a competitive advantage and helps drive innovation. Netlink has a inclusive environment that fosters respect for individuals, their ideas and contributions. Netlink also has an entrepreneurial spirit and encourages its employees to learn and grow by giving them new opportunities and autonomy.Global Service Delivery Manager Educational Qualifications: Preferred Candidate Profile: Manage Global helpdesk team Manage the help desk team and evaluate performance Ensure customer service is timely and accurate on a daily basis Recruit, train and support help desk representatives and technicians Set specific customer service standards Contribute to improving customer support by actively responding to queries and handling complaints Establish best practices through the entire technical support process Follow up with customers to identify areas of improvement Develop daily, weekly and monthly reports on help desk teams productivity Provide customer feedback to the appropriate internal teams, like product developers Provide effort Email your resume to: Your Email Address You Resume/ CV (.doc, .docx or .pdf only) Tell us about yourself Enter the code May 30th, 2017Netlink Analytics Platform: Your Business Analytics Delivered!,
Keyskills :
costmanagement csat csm delivery deliverymanagement ts customerservice servicedelivery servicestandards businessanalytics onthlyrep customersupp technicalsupp careeropp tunities competitiveadvanta