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Customer and Partner Solutions Developer, Conversational Agents

6.00 to 9.00 Years   Canada (Canada)   18 May, 2025
Google India Pvt Ltd
Job LocationCanada (Canada)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryInternet/Dot com/ISP
Functional AreaIT Software : Software Products & Services
EmploymentTypeFull-time

Job Description

: Customer and Partner Solutions Developer, Conversational AgentsLocation: Waterloo, ON, CanadaExperience Level: MidApply: Share link | Copy link | Email a friendMinimum qualifications:

  • Bachelors degree in Computer Science or equivalent practical experience.
  • 6 years of experience building machine learning solutions and working with technical customers.
  • 5 years of experience in solution engineering.
  • Experience coding in one or more general purpose languages (e.g., Python, Java, Go, C or C ) including data structures, algorithms, and software design.
  • Experience designing cloud enterprise solutions and supporting customer projects to completion.
Preferred qualifications:
  • Masters degree in Engineering, Computer Science, or related technical fields.
  • Experience in consulting, technical consulting in a customer-facing role, with solid results working with a variety of different types of customers, developers, and business.
  • Experience building AI customer solutions focused in Conversational AI, telecommunications, networking, or contact centers.
  • Experience of other AI frameworks, products, or solutions such as Gemini.
  • Ability to lead and organize the design and implementation of AI-based custom developed cloud solutions.
About the jobThe Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Googles global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners.The Google Cloud Applied AI Engineering team focuses on innovating and developing industry solutions within top industries of cloud, including telco, healthcare, retail, media and entertainment, finance, manufacturing, gaming, and public services. We help customers transform and evolve their business through the use of Googles global network, web-scale data centers and software infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future businesses of all sizes using technology to connect with customers, employees and partners.We embrace collaboration, innovation, customer focus, and a dedication to quality, ensuring that our solutions consistently exceeds expectations. Google Cloud accelerates every organizations ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Googles cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities
  • Apply data-driven management skills and be able to work in a rapidly changing environment.
  • Collaborate cross-functionally with Google Cloud AI teams (e.g., Product, Engineering, Sales, Professional Services, Learning, etc.).
  • Solve complex customer use cases using Cloud AI conversational products to drive broad customer adoption, create reusable assets (e.g., code, toolkits, training), and deliver training for new product features or solutions for customers, partners, and field teams.
  • Discuss functional, technical, and basic commercial topics with customer stakeholders (e.g., developers, line managers) and empathize, shape, and influence them.
  • Work closely with customer stakeholders as a trusted advisor and provide expert guidance on critical solution decisions.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Googles Applicant and Candidate Privacy Policy.Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Googles EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.Locations: Waterloo, ON, CanadaExperience Level: MidExperience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Keyskills :
machine learning solutions solution engineering cloud enterprise solutions conversational ai development technical customer consulting algorithms software design java data structures python infrastructure

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