Failure Analysis Technician - Customer Returns

Job Description

: Failure Analysis TechnicianEvertz Microsystems is currently seeking a meticulous and dedicated Failure Analysis Technician to join our team in Burlington, Ontario. As a Failure Analysis Technician, you will be responsible for investigating and analyzing failures in industry leading broadcast technologies. Your primary objectives will be to identify root causes of failures which will assist in product reliability and enhance customer satisfaction. Collaboration with various teams will be crucial to ensure the effective resolution of customer return issues.Responsibilities:

• Conduct detailed failure analysis on Broadcast electronic products.
• Execute test plans and procedures to replicate and diagnose customer return issues.
• Repair and refurbish products to ensure they meet quality standards before being returned to customers.
• Collaborate with design teams to provide insights for design improvements.
• Prepare comprehensive failure analysis reports and communicate findings to internal stakeholders and customers as required.
• Assist quality assurance and production teams in implementing corrective actions to prevent recurrence of customer return issues.

Qualifications:

• Diploma or certification in Electronics Engineering Technology or related field.
• Minimum of 2 years of experience in failure analysis of electronic products would be an asset.
• Solid understanding of electronic components and circuits.
• Proficiency in using diagnostic tools and equipment.
• Strong problem-solving skills and attention to detail.
• Effective communication and teamwork abilities to collaborate with cross-functional teams.

Join Evertz Microsystems as a Failure Analysis Technician and contribute to enhancing product reliability and customer satisfaction through effective failure analysis and product repair. Apply now to bring your technical expertise to our team and play a vital role in the continuous improvement of our products.About Us:Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz customer base also includes telcos, satellite, cable TV, and IPTV providers.With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canadas 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canadas 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.Thank you for considering a career with Evertz!When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (Controller), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing privacy@evertz.com. Controllers data protection officer is Nadiera Toolsieram, who can be contacted at privacy@evertz.com. Your personal data will be processed for the purposes of managing Controllers and its subsidiaries and affiliates recruitment-related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.A complete privacy policy can be found at Evertz Privacy PolicyYour personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

Keyskills :
failure analysis techniques problem solving skillsdiagnostic tools proficiency electronic circuit understanding quality assurance collaboration electronic components repair production scheduling circuits technician cutting