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SLA Sales Coordinator

1.00 to 3.00 Years   Canada (Canada)   11 May, 2025
evertz microsystems
Job LocationCanada (Canada)
EducationBBA/ BBM/ BBS
SalaryAs per Industry Standards
IndustryIT-Hardware/Networking, Telecom
Functional AreaSales/Business Development
EmploymentTypeFull-time

Job Description

Position: SLA Sales CoordinatorDepartment:Location: Burlington, ON, CanadaAdministrators are vital to the success of our business model. Working with various internal teams to generate new ideas and efficiencies that will provide our clients the most rewarding experience. Collaborating with our highly experienced sales team to ensure precise creation and delivery of advanced technical systems.Responsibilities

  • Providing Administrative Sales Support for SLAs and Extended Warranty
  • Source and prepare customer equipment summaries
  • Process SLA costing calculator
  • Schedule/lead calls to review new SLA proposal requests
  • Prepare Quotes for SLA proposals
  • Assemble SLA proposals
  • Maintain SLA Tracker
  • Follow-up on SLA renewals and Quote as needed
  • Sort and process inquiries to SLA Admin Inbox
  • Lead check in calls with SLA Client Support Managers to check on SLA deliverables and changes, track any on-site support and/or training days if applicable
  • Quote Extended Hardware Warranty as requested by Sales
  • Review Extended Hardware Warranty on new systems quotes (as requested)
  • Other duties as assigned
Qualifications
  • College Education in related field (Business, Administration) or related experience
  • Superior organizational skills, and problem-solving abilities
  • Excellent verbal and written communication skills, time management skills and interpersonal skills
  • Knowledge of Microsoft Excel, Word, and Outlook
What we Offer
  • Employer funded benefits program
  • Competitive total compensation package
  • Work-Life Balance
  • Employee assistance plan
  • Employee Discount Platform
  • Career Progression
  • Casual Work Environment
  • Social Events and Sports Teams
  • Onsite Counsellor
About UsEvertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz customer base also includes telcos, satellite, cable TV, and IPTV providers.With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canadas 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canadas 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.Thank you for considering a career with Evertz!

Keyskills :
administrative sales support superior organizational skillsexcellent communication skillsmicrosoft office proficiency time management skillsproduction scheduling warranty ideas cutting

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