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Technical Solutions Developer, Platform, Storage, Google Cloud

2.00 to 5.00 Years   Canada (Canada)   18 May, 2025
Google India Pvt Ltd
Job LocationCanada (Canada)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryInternet/Dot com/ISP
Functional AreaIT Software : Software Products & Services
EmploymentTypeFull-time

Job Description

: Technical Solutions Developer, Platform, Storage, Google CloudLocation: Waterloo, ON, CanadaExperience Level: EarlyMinimum Qualifications

  • Bachelors degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
  • 2 years of experience reading code in a general purpose coding language (e.g., Java, C, C , Python, Shell, Go, JavaScript) or in system design.
  • 2 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., software, application, operational, process).
Preferred Qualifications
  • Certification in Google Cloud or similar.
  • Experience implementing, administering, and troubleshooting network infrastructure devices.
  • Experience using techniques such as packet-capture/packet-analysis, load testing, and traffic-path analysis to troubleshoot network-latency, packet-loss, and performance issues.
  • Experience with any of these cloud solutions (e.g., Open source software communities, Cloud networking solutions, distributed-computing technology, Hybrid/Multi Cloud connectivity etc).
  • Knowledge of fundamental web technologies: HTTP/HTTPS etc.
  • Knowledge of virtual/container networking.
About the JobThe Google Cloud Platform team helps customers transform and build whats next for their business all with technology built in the cloud. Our products are developed for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions, and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes using technology to connect with customers, employees, and partners.Google Cloud accelerates every organizations ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Googles cutting-edge technology and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities
  • Manage customer problems through diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products.
  • Develop understanding of Googles product technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, and building tools for faster diagnosis.
  • Act as a consultant and subject matter expert for internal stakeholders in developing, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
  • Work as part of a team of developers/consultants that globally ensure 24-hour customer support. This will include a need to sometimes work non-standard work hours or shifts.
  • Understand customer issues and advocate for the needs with cross-functional teams, including product and development teams, to find ways to improve the product and drive quality production.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit, is subject to Googles Applicant and Candidate Privacy Policy.Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.See also Googles EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Keyskills :
cloud troubleshooting network administration coding languages customer advocacy technical consultancy storage security java python javascript consultant infrastructure web technologies

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