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| Job Location | Canada |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Hotel / Restaurant |
| Functional Area | ustomer Service (Domestic) |
| EmploymentType | Full-time |
A hotel guest relations officer (GRO) is at the forefront of customer service. He or sheis one of the first hotel workers to greet guests as they arrive.The GROprovides hotel guests with above-and-beyond service to ensure their experience will be worth remembering. The position ensures that guests are happy from the moment they step into the hotel until they leave. Sometimes, he or she continues to provide superior customer service after the guests are long gone.
Keyskills :
operationsadministrationsaleshoteloperationshospitalitysalesrelationscustomerhostessactivitiesresortmanagementguestserviceoffice