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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Finance / Accounts / Tax |
EmploymentType | Full-time |
Job ID / Title:Associate - Accounts ReceivableJob Category:CollectionsCity:ChennaiState:Tamil NaduWork Location:Shriram GatewayJob DescriptionSutherland is seeking an attentive and goal-oriented person to join us as Consultant Collections. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Consultants in this role get to:Be the Point of Contact: Educate the customer regarding their payment and negotiate an approximate payment date where it will be completed. Negotiate a payment date of the customer s debt. Be r esponsible to Manage inbound and outbound calls to recover from applicable/assigned accounts/costumer. Process correspondence.Define Sutherland Reputation: Maintain the best customer experience possible achieving the collection goals. Deliver an experience to every customer meeting CreditShop s service standards.Consistently Deliver: Achieve all agreed KPI s. Work pro-actively to ensure potential issues are escalated appropriately .QualificationsOur most successful candidates will have:
Keyskills :
Accounts Receivablefinancecustomer experiencekpioutboundconsultingcollectionscommunicationaccounts