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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Deep Experience in AEM/CQ administration and Must have multiple large AEM implementation and up gradation experience Experience in various types of SSL certificates. Experience in Linux platform and Unix commands and load balancers Expert in Jenkins platform including creation, modification of current jobs and improvising Knowledge of physical servers and virtualization and troubleshooting ability Knowledge in Source code management tools like Git Hub, Git Lab. Good to have Knowledge of networking TCP/UDP, ICMP, DNS, etc., OSI Layers, infrastructure services and security. Excellent written and verbal communication skills in English, documentation & presentation skills. Strong collaboration and communication skills to effectively manage client accounts and multi-task teams Roles & Responsibilities: As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. Drives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects. Qualifications:,
Keyskills :
verbal communicationcorrective actionsclient accountscommunication skillsvendor managementcustomer satisfactionbusiness meetingsservice improvementtrend analysis