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| Job Location | Chennai |
| Education | Not Mentioned |
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| Functional Area | General / Other Software |
| EmploymentType | Full-time |
*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.JOB PURPOSEServe as a member of a work unit.KEY RESPONSIBILITIESEnsure timely delivery of services relating to Performance Management as agreed with the stakeholders in a timely and qualitative manner.Ensure services are delivered as per the service levels agreed; work with a cohesive team to produce the Analysis and Reports in a timely and accurate manner. Key responsibilities include timely delivery, robust analytical review of key deliverables, strengthening controls, and pro-active stakeholder engagement.Responsible for the preparing and review of various MIS / Variance Analysis; work on Ad-hoc by gauging the requirements from stakeholders and GFS vide governance activities in respect of processes managed (e.g. compilation of Key Risk Indicators, Dashboard, and Metrics etc).Effectively engage with senior stakeholders / business CFOs to deliver a shared agenda of improvements / enhancements.Challenge processes in order to achieve more effective processes and efficiency saves to the Organization. Participate and give suggestions in the transformation programmes focusing on elimination of waste and building scale; work with Change management teams to drive automation and simplification of processes.Collaborate with other functions in GFS to increase the effectiveness and efficiency of the business unit.Comply, Validate and Report all Key Performance Indicators within the overall service delivery framework. This includes identification, measurement, monitoring and control of all thresholds set as part of Governance Framework of the bank. Any breaches of the above framework are promptly highlighted to the line manager.Ensure Ops risk monitoring across all processes covered by the team and report key risks emanating from them to right forums.Ensure complete compliance with Group Code of Conduct and Social agenda of the organization.Develop key people management and stakeholder management skills to move into People Manager / SME roles.Independent and Confident, able to work under pressure and handle multiple tasks.KEY RELATIONSHIPSAll the CFO as well as project champions for the countriesHR, GPS, Finance, Compliance, Quality, Program Management Office, Corporate Communications, Technology, ISCIKEY MEASURESSeamless service delivery of processes migrated to GFS.Meet or exceed the service levels agreed with the customers.Effective system of financial and operational controls and quality standardsGrowth of GFS as per plan agreed with the project team.Productivity, process improvements initiativesEmployee satisfaction surveyCustomer FeedbackApply now to join the Bank for those with big career ambitions.,
Keyskills :
servicedeliverychangemanagementpeoplemanagementvarianceanalysisprogrammanagementtatementsofwksowcodeofconductkeyperfmanceindicatservicelevelsriskmonitingmanagementskillsanalyticalreviewemployeesati