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Application Support Analyst

2.00 to 5.00 Years   Chennai   25 Jun, 2019
Barclays Shared Services Pvt Ltd
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BDStatistics / Analytics
EmploymentTypeFull-time

Job Description

  • As a member of Consolidated Capital Analysis & Review (CCAR) Production Support Team, provide 24x5.5 global technical support activities for the Bank s Run The Bank (RTB) function, on a rotational shift basis.
  • Ensure support issues, incidents and problems are managed in a timely and efficient manner
  • Coordination with various support, business and development teams in ensuring requirements are scoped correctly for the continuous improvement plan
  • Implementation of change, release and production support approvals.
  • Customer-focused on strong service delivery
  • To do support and troubleshooting issues in CCAR applications
  • To coordinate security related activities such as scheduled maintenance, upgrade, performance tuning and trouble shooting
  • Decision Making- Participate and contribute in MIH where individual need to apply his technical skills and take decision
  • Communication Skills - role demands to interact with various key stake holders and senior management for escalations, candidate should strong in verbal and written communication
What we re looking for:
  • The successful candidate will have a proven track record and a strong passion for working in the financial services industry.
  • The successful candidate will ideally be ITIL certified, and be able to demonstrate practical application of the ITIL principles into an Application Management function at a financial institution.
  • A well rounded technology skillset including Linux, Windows, SQL Server, Oracle and Big Data technologies
  • Ability to work in Shifts
Skills that will help you in the role:
  • Knowledge of java, python, autosys, AWS, hive and hadoop
  • Excellent written and oral communication skills
  • Problem Solving
  • Analytical skills
  • Good understanding of best practice risk and control procedures
  • Business understanding Investment bank
  • Ability to take ownership and manage time constructively.
,

Keyskills :
sqlunixslatroubleshootingsqlserverservicedeliverymanagementfinancialservicespplicationsuppbigdataitilcertifiedtechnicalskillstechnicalsuppseniproductionsuppperfmancetuning

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