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Job Description

*About BNP Paribas Group:BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.About BNP Paribas India Solutions:Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.About Businessline/Function :For 150 years, BNP Paribas Wealth Management has been committed to protecting clients wealth, developing it, and eventually passing it on to their loved ones. We deliver tailor-made experience, with outstanding attention to detail and expertise from precise local knowledge to the global know-how that we access from the Group. Our goal is to create a new wealth management experience fit for a world where digital interactions have come to enhance human ones. Wealth Management Investment Solution Hub (WMIS Hub) provides a global IT solution for BNP Paribas Wealth Management where we develop, maintain and evolve IT applications which fits to the specific needs of BNP Paribas Wealth Management business users.Job Title:Business AnalystDate:Mar 2023Department/ Domain:DistributionLocation:Chennai, IndiaBusiness Line / Function:Client Marketing and Lifecycle DivisionReports to: (Direct) Grade: (if applicable) (Functional) Number of Direct Reports:2Directorship / Registration:NAPosition PurposeClient Marketing and Lifecycle division is responsible of application related to Relationship manager Workstation, client onboarding(KYC) and Client Marketing needs to target client and generate contact opportunities.This BA role will be interfacing between business and technical development team to understand, gather and translate requirements. Responsibilities Direct Responsibilities
• Partner with internal global user groups to learn their business, processes,
challenges, technology solutions and strategic objectives
• To understand the system functions and be able to define the evolutions of the functional architecture
• Responsible for proper documentation of functional and non-functional specifications
• Review functional test cases with development and testing team/ manager
• Manage and coordinate all end-to-end activities to deliver multiple projects (from scoping to implementation) to agreed parameters;
• Chair meetings with project stakeholders from all levels eg. sponsor to project team, potentially in different locations;
• Collaborate with technical team member and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs; identify upfront dependencies with other teams potentially involved within the project;
• Actively manage project conflicts, dependencies, changes to scope, cost or schedule, risks and issues, and ensure plans are in place to mitigate them with urgency, and communicate these to relevant stakeholders in a timely manner;
• Comply with Regulatory Requirements and internal guidelines;
• Contribute to the reporting of all incidents according to the incident management system
Technical & Behavioral Competencies
• Good knowledge of Front Office business processes- Client 360 view, Selling process and suitability
• Prior knowledge working in client referential data, KYC is a must
• Ability to work in fast-paced environments
• CRM experience with tools like Finantix or salesforce or WDX or in-house tools
• Technical knowledge like PL/SQL, Oracle forms, HTML, XML, Java is a plus
• Knowledge of Maximizer CRM is a plus
Specific Qualifications (if required)
• Bachelor s Degree or equivalent experience required
• 3 years experience in Wealth Management / Private banking
Skills Referential Behavioural Skills : (Please select up to 4 skills)Communication skills - oral & written Ability to deliver / Results drivenCritical thinkingAbility to collaborate / Teamwork Transversal Skills: (Please select up to 5 skills)Ability to understand, explain and support change Ability to develop and adapt a process Ability to manage / facilitate a meeting, seminar, committee, training Ability to anticipate business / strategic evolution Analytical Ability Education Level: Bachelor Degree or equivalent Experience Level At least 10 years Other/Specific Qualifications (if required), *NA

Keyskills :
customer relationsretail bankingdocumentationuser groupsfront officeoracle formsknowledge discovery