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AR Caller

1.00 to 6.00 Years   Chennai   12 Mar, 2020
NLB SERVICES PRIVATE LIMITED
Job LocationChennai
EducationNot Mentioned
SalaryRs 1.5 - 4.0 Lakh/Yr
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Require Accounts Receivable Calling experience - voice profiles in U.S healthcare BPO /Medical billing domain, wherein daily deliverables involves placing calls to Insurance companies to check on denied health insurance claims.

  • Would be dealing with insurance companies for denied claims.
  • Would work for the hospitals.
  • Would call up on behalf of the hospitals.
  • Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
  • Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
  • Analyzing medical insurance claims for quality assurance
  • Resolving moderately routine questions following pre-established guidelines
  • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
  • Requirements for this role include:
  • Ability to work regularly scheduled shifts from Monday-Friday
  • University degree or equivalent that required 3+ years of formal studies of the English language.
  • 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
  • 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
Perks and BenefitsQuarterly incentive based upon performance and Cab facilities,

Keyskills :
insurance accounts appointmentsetting bpo musicmaking healthcarebpo healthinsurance insuranceclaims medicalinsurance servicestandards accountsreceivable customersatisfaction cab claims medical windows writing english tatementsofworks

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