Asset Servicing - Operations analyst / Team Leader

Job Description

Line of Business DescriptionThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience. Qualifications
• Bachelor s degree required (business discipline preferred)
• Minimum 6 months to 3 years in Financial Services industry, preferably in custody asset servicing & fund services, markets or prime brokerage, securities lending space.
• Extensive working knowledge of Microsoft Office products including Word, Excel (vlookups, etc.), and Outlook
Job DescriptionJ.P. Morgan Custody provides Institutional investors access to markets worldwide for the settlement, safekeeping and asset servicing of securities, along with ancillary services such as Foreign Exchange and Liquidity Solutions.Asset Servicing roles are responsible for managing all corporate- and income-related events across all asset classes for collections, announcement capture, corporate actions processing, income processing, proxy and controls, entitlement completion and payment processing, claims management, Nostro resolution, tax reclamation, proxy voting services, capital calls, distribution, and class actions.Position Responsibilities
• Reconcile positions, payments and process transactions to clients account
• Performs both routine and non-routine asset servicing transactions and tasks with moderate to advanced complexity by leveraging intermediate to advanced subject matter expertise.
• This may include diagnosing problems and providing operational or technical resolution within defined and limited autonomy.
• Generally involves managing customer accounts, processing payments, income, or taxes, and resolving queries across multiple corporate- and income-related events.
• Requires understanding of asset servicing lifecycle.
• Serves as point of contact for internal communication with Middle Office and Client Service.
• Additional responsibilities include peer work review and offering suggestions on process improvements.
• May serve as a lead or mentor on team as the direct resource regarding products, services and LOB knowledge.
• Flexible with extended hours as per business requirements to meet client expectations
• Ability to work under pressure and in different shifts
• Manage complex cases and ensure great turnaround
• Process high value transactions diligently
• Good to work for extended hours during high volumes and manage deadline driven activities
Core Abilities
• Excellent prior asset servicing services, securities lending or prime brokerage operational experience
• Ability to work closely with business partners and interact with all staff levels
• Ability to be flexible, follow tight deadlines, organize and prioritize work
• Experience of working on multi-stream programs
• Strategic thinking coupled with practical execution
• Strong analytical and problem-solving skills including taking the initiative to drive change and enhance controls
• Ability to manage through a changing business landscape
• Candidate must have a control focused agenda, and a thorough understanding of program/project risk
• Anticipate issues and aggressively drive initiatives to ensure results
• Self-starter and ability to learn quickly
• People and Communication
• Strong oral and written communication and presentation skills including the ability to communicate strategic messages clearly and consistently with the team, making linkages to individual goals and accomplishments
• Ability to manage by influence to promote change
• Proactive in identifying and escalating issues
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Keyskills :
missecurities lendingreportingslacustomer relationsaccounts