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Assistant F&B Manager

1.00 to 3.00 Years   Chennai   23 Sep, 2023
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryHotel / Restaurant
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Job Number hidden_mobile4 Job Category Food and Beverage & Culinary Location The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India VIEW ON MAP Schedule Full-Time Located Remotely N Relocation N Position Type Management JOB SUMMARYPosition responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.CANDIDATE PROFILE Education and ExperienceHigh school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.OR2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESAssisting in Food and Beverage OperationsCreates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.Provides excellent customer service to all employees.Responds quickly and proactively to employees concerns.Uses coaching skills throughout the property.Demonstrates self confidence, energy and enthusiasm.Motivates and encourages staff to solve guest and employee related concerns.Ensuring Exceptional Customer ServiceProvides excellent customer service.Responds quickly and proactively to guests concerns.Understands the brands service culture.Sets service expectations for all guests internally and externally.Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.Follows up to ensure complaints have been addressed to the guests satisfaction.Develops a relationship with all guests to build repeated clientele internally and externally.Additional Responsibilities as AssignedComplies with all corporate accounting procedures.Assists GM as needed with annual Quality audit.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.,

Keyskills :
budgetingforecastingsalesbalanceconsultingcustomer serviceequipment supplyservice managementbehavioral trainingcorporate accountingrestaurant managementemployee satisfactioncontinuous improvementbusiness administrationfinancial justification

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