Assistant Manager

Job Description

• Global Derivative Operations is responsible for ensuring all asset classes of OTC Derivatives, namely Interest Rate, Credit, Equity, Government Bond and Foreign Exchange are controlled and settled in an efficient and cost effective manner. Departmental functions include payment and funding procedures, rate resetting, Nostro and brokerage reconciliation and strategic product support.
• The department is proactive in implementing state of the art systems and procedures to support our OTC Derivative asset classes in London, North America and Asia Pacific, participating in leading edge industry initiatives. Our goal is to lead our peer group in implementing straight through processing for the OTC Derivative business while maintaining a low cost centre of excellence to support our global client base.

What will you be doing

• Meet agreed service delivery standards for quality and timeliness break resolution
• Have a strong understanding of regulatory environment and be aware of recent regulatory changes applicable for OTC market
• Provide independent oversight over the status of the control environment for the unit responsible for ensuring all deadlines are met in a timely manner and issues are communicated to senior management immediately
• Act as subject matter expert and go to point of contact for the desk and escalation
• Facilitate resolution of aged breaks and escalate on high risk break items
• Providing good customer service and communicating with clients, trade support or front office and respond promptly to queries
• Actively set and support a culture of continual improvement and target setting for the team.
• Set stretching objectives for self and team and deliver against those objectives
• Lead, motivate, and develop teams to create a high performance culture and enhance the knowledge base, skills, talent and capability
• Demonstrate effective use of performance development, share best practice, identify successors and develop a culture of coaching and development
• Communicate progress against plans, achievements and challenges. Encourage feedback in addition to ensuring that the teams have the correct training and tools to undertake their duties to the highest standards, delivering a world class service to Barclays clients
• Perform appraisals for team lead layer, providing guidance and career support
• Be able to confidently speak to the challenges faced by the team during high level break report meetings with senior stakeholders, taking ownership and responsibility for breaks held by the group
• Continually analyze business information to identify process and system improvements for increasing business efficiency and effectiveness and play an active role in overseeing their successful implementation
• Document process flows and identify key process changes required to improve efficiencies. Evaluate cost versus benefit. Implement action plans and conduct working group sessions for projects. Identify technology needs that would streamline the end-to-end process

What we re looking for:

• Strong focus on risk and controls
• Flexible attitude to hours
• Good service/client orientation
• Attracts top talent with an eye toward team and culture fit; helps transition on to team quickly for speed to productivity
• Uses delegation, development, feedback and coaching effectively to deliver results and retain talent; viewed as effective by direct reports
• Deals with performance issues in a direct and timely manner; makes difficult decisions when necessary
• Ability to work under pressure and multi-task

Skills that will help you in the role:

• Attention to detail
• Ability to influence others whilst providing support in a high pressure environment and capability to work independently.
• Strong interpersonal skills and extensive communication experience at various levels.

Our Benefits Our customers are unique. The same goes for our colleagues. Thats why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility then please discuss this with us.,

Keyskills :
managementsupportsalesexchangeoreignservicecustomerofficeproduct