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| Job Location | Chennai,India |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Telecom / ISP |
| Functional Area | Program Management |
| EmploymentType | Full-time |
Job Family DescriptorLead schedule and monitor program management activities for all customer deliveries Execute projects on a crossfunctional and regional basis within the allocated costs defined scope and timelines Drive compliance to the change control process Drive mitigation of delivery issues and timelines through effective escalation management with senior management when necessary Review progress and margins of projects on a periodic basis and ensure faster revenue realization through appropriate prioritization of orders Conduct periodic meetings with customersstakeholdersvendors to discuss issues and related action items Identify areas of improvement and drive specific initiatives to address issues raised by customers around order deliveryBroad outline of the RoleInteract with customers in case of customer escalations Conduct meetings with cross functional teams to discuss recurring project issues Provide support to team lead around implementation of project milestones Flag opportunities need for process improvement for quicker delivery to team lead May be an individual contributor or may lead a team through application of deep knowledge of one job area or broad knowledge of several job areas within Program Management Operational role responsible for setting objectives and delivering results that have a significant impact within the context of a wider operational area Identifies problems and updates or modifies working methods in own role without the benefit of defined procedures May Provide first level of supervisory management to a work team that includes professional roles May also supervise technical and administrative staff Self sufficient capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision Work group team focus Education BE MBA Diploma BE Equivalent Experience 4 8 yearsPurpose - Broad objective of the roleOperating Network - Key ExternalOperating Network - Key InternalSize and Scope of Role - FinancialSize and Scope of Role - No. of direct reportsSize and Scope of Role - Total team sizeSize and Scope of Role - Other size parametersMinimum qualification & experienceOther knowledge/skillsKey ResponsibilitiesTechnical CompetenciesKnowledge / SkillsCommunication Skills
Keyskills :
Delivery ManagementEscalation ManagementChange ControlProject ManagementProcess ImprovementCustomer Management