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Associate -Call center

0.00 to 3.00 Years   Chennai   24 Dec, 2020
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Receive phones calls/email and provide excellent customer service in a timely and efficient way. Resolve problems efficiently and professionally by applying knowledge of software, applications and hardware. Problem analysis and resolve customer issues with the aid of available tools Communicate clearly and effectively to provide quality customer service Sell tele resolution as a service to the customer Mandate Hindi Speaking , Preference will be given for candidate with Mulitilingual Skills.

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Keyskills :
customer serviceproblem analysisapplication softwarehindihardwaresoftwareanalysisProblem FindingTeam Problem SolvingRoot Cause Problem SolvingProblem ManagementAnalytic Problem SolvingSituation AnalysisMajor Incident ManagementIncident Handl

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